As part of our efforts to ensure seamless card transactions on the new card payment system, please be informed of the following requirements.
All cards must have a minimum balance of N500 to board buses at different shelters.
For all N300 trips, kindly ensure you tap out at your destination to access your refunds.
Card tap out must be done when the bus comes to a stop, avoid tapping out while the bus is in motion to avoid an overcharge.
All complaints on Cowry cards should be directed to the Touch and Pay customer service representatives at various shelters or call on 09024429918, or send an email to firstname.lastname@example.org